Benefits:

Flexible schedule
Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative with Andrew Baudino State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This would be a great opportunity for someone looking for a flexible part-time schedule with the opportunity grow into a full-time role.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and needs-based sales-minded candidates.

RESPONSIBILITIES:

Assist the customer service manager with the following:
Complete daily tasks that promote customer retention
Establish customer relationships and follow up with customers as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business

QUALIFICATIONS:

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Task oriented and highly focused on organization and urgency
Experience with Microsoft office programs such as Outlook, Teams, and Excel preferred

BENEFITS:

Hourly pay plus commission/bonus
Base pay increases at growth checkpoints
Growth potential/Opportunity for advancement within my office including full time employment
Valuable career-building experience
Holidays, nights, and weekends off

Compensation: $16.00 - $20.00 per hour

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Andrew Baudino - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in Antioch, TN.
Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
We currently have 3 team members at our agency.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

(if you already have a resume on Indeed)